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Returns and Refunds information

Please click here for information on returns.

For a returns note please email

Please note refunds take 3 to 5 working days to show on your account. If this time is exceeded please call us on Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500 or email for further information.

Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.