Payment Options and Information
- How can I pay for my order?
We have a range of different methods to choose from including: Paying by card (debit card, credit card and charge cards), Paypal, Klarna, Amazon, BACS, Cheque and Purchase order (for account customers only).
For more information click here
- Do you do trade prices?
The website is already discounted, for bulk prices please call us on Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500 or email sales@abtecindustries.com for a quote.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.
- How do I change the currency?
To change the currency of the website prices, please see the drop down menu located at the top right hand corner on the home page.
- I am VAT registered but located outside the UK. Can VAT be taken off my order?
Yes, but unfortunately this cannot be done online. Please call Freephone UK: 0800 027 1928 or UK: 01945 585500 or International: +44 1945 585500 to place your order.
- Do your website prices exclude VAT?
Yes, all our prices exclude VAT (Value added tax). VAT will be added to the cart during checkout.
- My payment hasn’t gone through, what do I do?
Please call us on Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500 with your card details to pay over the phone.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.
- I haven’t received my VAT invoice?
Please email accounts@abtecindustries.com where they will email a copy to you.
- I haven’t received my refund?
Please note refunds take 3 to 5 working days to show on your account. If this time is exceeded please call us on Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500 or email sales@abtecindustries.com for further information.
