- What are your opening hours?
Our office hours are: 8.30 am - 5.30 pm (UK time) Monday - Friday.
- I need some technical advice on your products?
Please contact Michelle with your training enquire. You can call her direct on +44(0)1945 660380 or email her at m.rowell@abtec4abrasives.net for a quote.
- How do I book training?
Please contact Michelle with your training enquire. You can call her direct on +44(0)1945 660380 or email her at m.rowell@abtec4abrasives.net for a quote.
- How do I change the currency?
To change the currency of the website prices please see the drop down menu located at the top right hand corner on the home page.
- Do your website prices exclude VAT?
Yes, all our prices exclude VAT (Value added tax). VAT will be added to the cart during checkout.
- Do you do trade prices?
The website is already discounted, for bulk prices please call Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500. Or email sales@abtecindustries.com for a quote.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.
- Can I place an order via telephone?
Yes, here are the telephone number available Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday - Friday.
- Can the billing address and delivery address be different?
Yes, they can be different. Depending on where you want your goods to be delivered and the invoice to be sent.
- Can I still order if I live outside the UK?
Yes, please choose your preferred country from the drop down box in your cart.
- How do I find out if my items are in stock?
To find out please call us on Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500 or email sales@abtecindustries.com. Please note for next working day delivery please order before 3pm Monday-Friday.
- How can I repeat my previous order?
If you have an account with us you can login and check previous orders, if you do not have an account with us please call Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500. Or email sales@abtecindustries.com.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.
- I haven’t received an email confirmation of my order, how do I get one?
Please contact customer services on sales@abtecindustries.com and they will email you a copy to the email you request.
- I haven’t received my order yet?
Please call us on Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500 or email sales@abtecindustries.com for more information on when you will receive your delivery.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.
- I have received the incorrect items, what do I do?
Please call Freephone UK: 0800 027 1928 UK: 01945 585500 International: +44 1945 585500. Or email sales@abtecindustries.com with the order number located at the top of your delivery note.
Our opening hours are: 8.30 am - 5.30 pm (UK time). Monday – Friday, closed weekends and bank holidays.
- I haven’t received my VAT invoice?
Please email accounts@abtecindustries.com where they will email a copy to you.
