Finalists in the Customer Service Award - Fenland Enterprise Business Awards October 2018. From left to right: Lorraine Eyers, Nicole Rowell, Jo Ring and Michelle Rowell.
Michelle Rowell - Sales Director, Finalist in the Customer Service Award. FEBA 2018.
Abtec is a family business founded in 2002, with 3 generations still working for the business. With offices in Cambridgeshire and Norfolk, we are proud to be part of East Anglia. Starting very much as a local business, but since the launch of our website in 2002, we now operate worldwide with global success. As a family company, we are very proud to offer a high level of personal service central to our ethos.
Abtec specialises, in conjunction with our supply partners, in formulating the right abrasive product for our customers based on the following criteria:
- Efficiency Producing an abrasive product that achieves the most desirable cost/performance benefits for you our customer.
Safety Advising on the safety benefits of branded regulatory abrasive products. All of our abrasive products used on power tools conform to the Organisation for Safety in Abrasives.
Reducing costs Increased investment in stock. Keeping costs low by providing customer stock arrangements and generous quantity discounts.
Delivery Abtec offer a wide range of seamless delivery options for customers worldwide from the small package through to palletised and containerised shipments.
Information Keeping our customers informed of developments and improvements in the rapidly changing abrasives market through product updates and monthly newsletter. Sign up on our Homepage.
Training At Abtec we pride ourselves in both our internal staff training and external training for our customers. Our external training for the safe use of abrasives has in recent years expanded to include not only U.K. and Ireland but customers worldwide.
Customer services One of our great strengths is our friendly, knowledgeable staff that were finalists in the Cambridgeshire Fenland Business Awards for customer services and Winners of a top business award in Export.
Our customer base is worldwide. We invite your enquiry wherever your location. At Abtec, we know you have a choice of suppliers and we will strive to meet your product requirements and training needs.
Abtec is registered in the UK for VAT, PAYE and Corporation Tax.
VAT no. 787574464
Company reg. no. 4373909
At Abtec, we are committed to reducing any detrimental affect on the environment. All packaging materials are either bio-degradable or recycled reducing waste to minimal amounts. Through a change in marketing and homeworking, we have reduced our fuel usage by a dramatic 60% since 2005.
Abtec employees are paid above the minimum wage and above the living wage. (The Living Wage Foundation)